Privacy Policy – Dovers Dental Clinic
Effective Date: January 01, 2025
At Dovers Dental Clinic, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the steps we take to safeguard it when you interact with our website, services, or contact us directly.
1. Information We Collect
When you use our services or website, we may collect the following types of information:
a) Personal Information
This includes details you provide to us voluntarily, such as:
Full Name
Email Address
Phone Number
Residential/Postal Address
Medical and Dental History (when booking or during consultation)
b) Usage Data
Information about how you interact with our website and services, such as:
Pages visited and time spent
Browser type and version
Date and time of access
c) Device Information
Data about the device you use, including:
Hardware model
Operating system and version
IP address and device identifiers
d) Location Information
With your consent, we may collect your location for features like finding the nearest clinic or tailoring services to your area.
2. How We Use Your Information
We collect this information to:
✔ Provide and improve our dental services
✔ Schedule and confirm appointments
✔ Send reminders for upcoming visits
✔ Respond to inquiries and provide customer support
✔ Send relevant updates, health tips, and promotional offers (with your consent)
✔ Monitor and improve website performance
✔ Comply with legal and regulatory requirements
We do not sell or share your personal information with third parties for marketing purposes.
3. Log Data & Cookies
Our site uses cookies to enhance your browsing experience. Cookies help us remember your preferences and analyze site performance.
You can choose to disable cookies in your browser settings, but some features may not function properly.
We may also collect log data, including IP address, browser details, and pages visited, for analytics and security purposes.
4. Data Security
Your privacy is our priority. We implement industry-standard security measures to protect your information from unauthorized access or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your role in security: Do not share sensitive details (such as passwords) through email or unsecured platforms.
5. External Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before sharing your information.
6. Your Rights
You have the right to:
✔ Access the personal data we hold about you
✔ Request corrections to inaccurate information
✔ Withdraw consent for marketing communications at any time
✔ Request deletion of your personal data, subject to legal and medical record-keeping requirements
To exercise these rights, please contact us using the details below.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please check this page periodically to stay informed.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Dovers Dental Clinic
📍 60a Akintunde Adeyemi Drive, Lekki Phase 1, Lagos, Nigeria
📞 +234 909 383 9999
📧 clinic@doversdental.com
🌐 www.doversdental.com